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Home > About USPS & News > Forms & Publications > Postal Periodicals and Publications > Publications > Publication 2 - Packaging for Mailing > 1 Packaging Adequacy > 1-7 Mailability Determination
If a mailer is unsure about whether an item is mailable or its packaging is
acceptable, the mailer should send a written request to the nearest business
mail entry unit (see DMM G042 for addresses). To ask for an exception to
Postal Service packaging requirements, the mailer should submit a written
request to an RCSC (see Appendix B for addresses). The request should
fully describe the item and its packaging.
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