Here are some useful mailing hints for senders and recipients.
You can send mail by:
- Dropping it into a blue collection box.
- Leaving it in your home mailbox.
- Scheduling a pickup.
- Taking it to a Post Office.
If your item weighs more than 13 ounces, and you have affixed postage stamps, you must take it to an employee at the retail counter of a Post Office.
Scheduling a Pickup
Whether it's Package Pickup or
time-specific Pickup On Demand,
USPS pickup options make shipping
your packages quick and convenient.
Package Pickup is the easy, convenient way to send qualifying packages. Just submit your request online at www.usps.com/pickup and have your items ready before your carrier arrives. It’s that simple!
Pickup On Demand allows you to schedule time-specific pickups within a 2-hour time frame. A letter carrier will make a special trip to your home or business for a fee, to pick up qualifying packages, including domestic and international Priority Mail Express, Priority Mail, and First-Class Package International Service that have postage affixed. There is no additional charge for picking up multiple pieces of mail. Visit
www.usps.com/pickup or call 1-800-222-1811 for additional
information including qualifying
packages or to schedule a pickup.
If you plan to be out of town on
business or vacation, you may
want to temporarily stop delivery
of your mail. To have the Postal
Service hold your mail up
to 30 days, visit www.usps.com,
call 1·800·ASK·USPS, or fill out a
“Hold Mail” form at the Post Office.
When you return, you can either pick
up your mail from the Post Office or
have it delivered to your home.
of Address and Mail Forwarding
Before you move, get a copy of the
Mover’s Guide from your Post Office
and return the completed form to
your letter carrier or your Post Office.
You can also save a trip to the Post
Office by visiting www.usps.com to
change your address online for a small fee. Fast and
easy—takes less than five minutes.
Notify your Post Office at least one
month before you move to ensure
uninterrupted mail service. Priority Mail Express, Priority Mail, and First-Class
Mail will be forwarded at no charge
for one year. Magazines and newspapers will be forwarded for 60 days.
Premium Forwarding Service
Going away for a while? Have
all your mail sent to you at your
Premium Forwarding Service
is a domestic service that
forwards ALL of your mail from
your permanent address to
a temporary address.
Your mail will be forwarded to
you on a weekly basis for a
minimum of two weeks up to one
year. You do not miss important
mail while you are away—all your
mail reaches you. One flat fee for
each weekly Priority Mail shipment
plus an application fee.
If you are a snowbird, college
student, executive, individual with
an extended family care situation,
or away on extended vacation,
all are possible candidates for
Premium Forwarding Service.
Never again miss a mail delivery when you’re away from home. It is easy to enroll in Premium Forwarding Service. Visit www.usps.com or your local Post Office to enroll.
There is no need to go to
the Post Office. You will save
by printing postage online at
Signing for Mail
Some pieces of mail require a signature from the recipient at the time of delivery. This includes items sent with Priority Mail Express, Certified Mail, Collect on Delivery, Insured Mail (over $200), Registered Mail, Return Receipt, Signature Confirmation, and Adult Signature.
When you sign for a piece of mail, you acknowledge delivery. The Postal Service’s liability ends when you sign for the mail. You may ask the letter carrier for the sender’s name and address before you accept the mail. You may not open the mail, but you may look at it as long as the letter carrier is holding it before you choose to sign for it.
Delivery If Recipient Is Not Home
If no one is home when the letter carrier attempts delivery, the letter carrier will leave a notice and return the item to the Post Office. Check the notice for specific instructions or call 1·800·ASK·USPS to have the mail redelivered. If the sender has not asked for Restricted Delivery or Adult Signature (21 years of age or older), the carrier may deliver the mail to anyone who receives mail at that address.
Visit www.usps.com or call
1·800·222·1811 to get delivery
information on Priority Mail Express and
mail with confirmation services.
You will need the item number
from your mailing receipt or label.
Restricted Delivery service ensures that only a specified person (or the personís authorized agent) will receive a piece of mail. Restricted Delivery is available only if you also purchase Certified Mail, Insured Mail (for more than $200 coverage), Registered Mail, Signature Confirmation, or Adult Signature Restricted Delivery.
Filing a Claim
You can file a claim for compensation for loss or damage of Insured
Mail, Registered Mail, and Priority Mail Express. A claim can be filed onine or the form can be downloaded from usps.com and mailed along with evidence of value. Visit www.usps.com or contact your local Post Office
for additional information on how
to file a claim.
Some items require special
packaging or special permission to
be mailed. Call 1·800·ASK·USPS
or visit your Post Office to find out
how to mail these items:
- Live animals
- Fresh fruits and vegetables
Keep the Mail Safe: Hazardous and Restricted
Some things cannot be mailed
or can be mailed only in small
quantities for safety and legal
reasons. Some items have
restrictions on how they can be
- Aerosol cans
- Flammable materials
- Liquids and powders
- Lithium Batteries
- Lottery Tickets
- Tobacco and tobacco products
Some items, however, are not
permitted in the mail, including:
- Alcoholic beverages
- Drug paraphernalia
- Fireworks and other explosives
Call 1·800·ASK·USPS or visit your
Post Office if you have questions
about the item you want to mail.