This Customer Support Ruling
computer-generated "identification cards" contain “personal
information” and are mailable only at First-Class Mail or Express
This ruling pertains to the
classification of computer prepared plastic identification cards
that are mailed by a company that provides health insurance.
Each identification card contains
an identification number, the name of the subscriber, the name of
the member and his or her relationship to the subscriber, in
addition to a toll free telephone number.
(DMM) 233.2.3*, prescribes that matter
information must be mailed as First-Class Mail (or Express Mail).
Personal information is any information specific to the addressee.
Since each computer
generated identification card contains the name of the member and
his or her relationship to the subscriber, who is the addressee, it
contains personal information. Therefore, the cards, so prepared,
are subject to the First-Class Mail or Express Mail rates of
*See also DMM 133.3, 333.2, and
United States Postal Service
Washington DC 20260-3436