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Postal Explorer
 

Customer Support Rulings

 
  August 2012

We created Customer Support Rulings (CSRs) to help Postal Service employees and customers use the information in Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM). The CSRs provide examples of specific mailpieces and an analysis of how our mailing standards are applied.

We publish CSRs when needed; new CSRs are announced in DMM Advisory. We delete or consolidate CSRs as mailing standards change. Below is the complete list of active CSRs.

If you have any questions, please contact your local manager of business mail entry.

 
       
DATESUBJECTRULINGShow SummaryCSR #DMM
 August 2012 Media Mail Manuals - Media Mail PS-045 173.4
 August 2012 Periodicals Requester Records - Periodicals PS-054 707.6.4
 August 2012 Other Company Permit Imprint PS-342 604.5.3
 July 2012 Priority Mail Measuring Priority Mail Dimensions to Determine Dimensional Weight PS-340 123.1.4
 June 2012 Standard Mail Optional Pallet Preparation and Labeling for Mailings of Nonmachinable, Nonbarcoded Carrier Route Letters or Flats with In-Home Delivery PS-341 705.8
 May 2012 Periodicals Envelopes in Periodicals Publications PS-078 707.3.3
 February 2012 Other Unopened Parcels PS-177 508.1.1.3
 February 2012 Other Embossed Permit Imprints PS-280 604.5.3
 February 2012 Periodicals Mobile Barcodes (QR Codes) Printed in Periodicals Publications PS-338 707.3.6
 February 2012 Periodicals Sealed See-through Pouches in Periodicals Publications PS-339 707.3.3
 September 2011 Standard Mail Pallets Containing Simplified Addressed Mailpieces PS-337 705.8
 April 2011 Standard Mail Identification of Nonprofit Standard Mail Matter PS-336 703.1.5
 August 2010 Mixed Classes Repositionable Notes – Application for Destination Delivery Unit Carrier-route Newspapers and Flats PS-335 705.21
 September 2009 Media Mail Computer Readable-Media Eligibility for Media Mail Prices PS-334 243.2.2
 June 2009 Standard Mail Cooperative Mail Fundraising Exception PS-333 703.1.6
 September 2008 Other Small Flat Odd-Shaped Items in Envelopes at Automation Letter Prices PS-328 201.3.10
 September 2008 Standard Mail Personal Information PS-332 243.2.2
 June 2008 Hazardous Materials Mailing Flammable and Combustible Liquids That Do Not Sustain Combustion PS-331 601.10
 April 2008 Hazardous Materials Mailing Compact Fluorescent Lamps PS-330 601.10
 March 2010 Other Packaging Books, Bound Printed Matter, and Similar Printed Matter PS-329 601.3
 March 2010 Other Preparing and Labeling Low Volume Pallets PS-327 705.8.5.3
 March 2010 Periodicals Production of Printed Sheets - Periodicals  PS-070 707.4.5
 June 2006 Periodicals Publications of Institutions and Societies with General Advertising - Periodicals  PS-071 707.6.2
 June 2006 Periodicals Alternative Methods of Substantiating Payments for Subscriptions - Periodicals PS-085 707.6.1.2
 June 2006 Periodicals Postage for Periodicals Paid at Other Than Periodicals Rates - Periodicals PS-186 707
 June 2006 Periodicals Privileges of Pending Periodicals Publications PS-211 707.5
 May 2006 Periodicals Nominal Rate Subscriptions - Periodicals PS-132 707.6
 May 2006 Periodicals Circulation Standards for General Publications - Periodicals PS-228 707.6.1.2
 May 2006 Periodicals Multilayer Pages in Periodicals Publications - Periodicals  PS-234 707.3.3.1
 May 2006 Periodicals Titles on Editions of Periodicals Publications PS-286 707.4.12.1
 May 2006 Periodicals Attachments to the Covers of Unbound Periodicals Attachments PS-311 707.3.3.8
 May 2006 Periodicals Revenue Deficiencies on Inserts to Periodicals Publications PS-313 707.3.4.2
 May 2006 Periodicals Cobundling Multiple Periodicals Publications  PS-325 705.11
 May 2006 Periodicals Attachments to Bound Periodicals Publications - Periodicals PS-326 707.3.3.8
 January 2006 Standard Mail State Committee of a Political Party - Nonprofit Standard Mail PS-055 703.1.6
 January 2006 Standard Mail Materials Furnished to an Authorized Nonprofit Organization Mailable at the Nonprofit Standard Mail Rates  PS-120 703.1.6
 January 2006 Standard Mail Identification of Nonprofit Standard Mail Matter (a.k.a. and d.b.a.) PS-124 703.1.5
 January 2006 Standard Mail Political Action Committee - Nonprofit Standard Mail  PS-128 703.1.3
 January 2006 Standard Mail 'Celebrity' Names on Nonprofit Standard Mail PS-140 703.1.5
 January 2006 Standard Mail Cooperative Mailings PS-209 703.1.6
 January 2006 Standard Mail Special-Event Fundraising Mailings - Nonprofit Standard Mail PS-233 703.1.6.3
 January 2006 Standard Mail Charge Card Advertisements - Nonprofit Standard Mail PS-257 703.1.6
 January 2006 Standard Mail Charitable Gift Annuities - Nonprofit Standard Mail PS-294 703.1.6
 January 2006 Standard Mail Travel Arrangements - Nonprofit Standard Mail PS-298 703.1.6.4
 January 2006 Standard Mail Membership Benefits - Nonprofit Standard Mail (Permissible References) PS-299 703.1.6.7
 January 2006 Standard Mail Membership Benefits - Labor Unions and Similar Organizations (Permissible References) PS-304 703.1.6.7
 January 2006 Standard Mail Travel Arrangements - Recreational or Religious Event PS-305 703.1.6.4
 January 2006 Standard Mail Materials Mailed by Voting Registration Officials - Nonprofit Standard Mail  PS-310 703.1.3.3
 January 2006 Standard Mail Authorization to Mail at Nonprofit Rates for Affiliated (Umbrella) Organizations PS-314 703.1.6
 September 2005 Periodicals Fragrance and Cosmetic Advertisements in Periodicals Publications PS-273 601.11.15
 September 2005 Other Split Bundles of Flat-Size and Irregular Parcel Mailpieces  PS-308 705.8.9.4
 June 2005 Standard Mail Donation Solicitation PS-262 243.2.2
 June 2005 Standard Mail Points Programs PS-275 243.2.2
 June 2005 Standard Mail Advertising for Services  PS-318 343.2.2
 June 2005 First-Class Mail Annual Mailings by Credit Card Issuers Organizing All Account Transactions PS-321 233.2.3
 June 2005 First-Class Mail Donation Solicitation/Previous Donation Receipt PS-322 233.2
 May 2005 Standard Mail Computer-Prepared Mailpieces Entered by Authorized Nonprofit Mailers PS-323 243.2.2
 May 2005 Standard Mail Personal Information in 'Advocacy' Mailings Entered at Standard Mail Rates PS-324 243.2.2
 March 2005 Standard Mail Written Additions  PS-006 243.2.6
 February 2005 First-Class Mail Old Letters PS-091 133.3.4
 February 2005 Standard Mail ACME Trading Company Catalog - 'Keycode' and 'Customer Number' PS-159 343.2.2
 January 2005 Standard Mail Pay to Bearer Checks PS-026 243.2
 January 2005 First-Class Mail Checks PS-319 233.2.3
 January 2005 Standard Mail Hybrid Coupon/Checks  PS-320 243.2
 December 2004 Standard Mail Renewal Notices PS-238 243.2.2
 December 2004 Standard Mail Customer Markings  PS-317 243.2
 February 2004 Periodicals Agents for Foreign Periodicals Publications PS-316 707.6.5
 January 2004 First-Class Mail Sealing of Double Post Cards PS-315 201.1.2
 May 2003 Addressing Occupant Addresses PS-048 602.3
 March 2003 Mixed Classes Periodicals Publications with Printed Standard Mail Enclosures PS-306 703.9.3
 March 2010 Standard Mail Standard Parcels PS-312 440
 March 2002 Standard Mail Lotteries - Raffles PS-307 601.13.3
 July 2001 Mixed Classes Determining the Classification of Mail: Host Piece Test PS-303 703.9
 April 2001 Extra Services Return Receipt for Merchandise (RRM) Service for Documents PS-288 503.8.2.2
 April 2001 Addressing Delivery Stop Information Updates for Simplified Address Periodicals, Standard Mail, and BPM  PS-300 602.3.2
 March 2001 Other Mailer Endorsements PS-142 507.1.5
 March 2001 Extra Services Insured Mail PS-171 503.4
 March 2001 First-Class Mail Postcard Rate PS-189 101.6.3
 March 2001 Media Mail Books and Charts - Media Mail PS-213 473.2
 March 2001 First-Class Mail Stock Certificates PS-222 233.2.4
 March 2001 Periodicals Simplified Form of Address and Exceptional Address Format - Periodicals PS-223 707.6.2
 March 2001 Bound Printed Matter Calendars - Bound Printed Matter PS-232 463.3.1
 March 2001 Media Mail Atlas - Media Mail  PS-236 473.2.2
 March 2010 Standard Mail Refund - Return of Presorted Standard Mail  PS-260 604.9
 March 2001 Extra Services Insurance for Airline Tickets PS-287 503.4
 March 2010 Standard Mail Multiple Entry Discounts in a Single Mailing - Standard Mail  PS-295 246.2.2
 February 2001 Periodicals Measurement of Advertising Matter PS-012 707.17.5.2
 January 2001 Media Mail Loose Leaf Pages - Media Mail PS-010 473.2
 January 2001 Media Mail Objective Test Materials - Media Mail PS-017 473.2.2
 January 2001 Media Mail Manuscripts - Media Mail PS-018 473.2.2
 January 2001 First-Class Mail Postcard Size Pieces Bearing Attachments PS-020 201.1.2
 January 2001 Library Mail Libraries PS-022 483
 January 2001 First-Class Mail Sealed Envelopes PS-044 343.3.2.3
 January 2001 Periodicals Advertising Matter - Periodicals PS-047 707.4.13.1
 January 2001 Media Mail Books - Media Mail  PS-064 473.2.2
 January 2001 Periodicals In-County Rates - Periodicals PS-069 707.11.3
 January 2001 Media Mail Book Advertisements - Media Mail PS-072 473.2.2
 January 2001 Periodicals Reentry and Additional Entry Fees - Periodicals PS-076 707.9
 January 2001 Package Services Sealing of Package Services Matter PS-100 453.2.4
 January 2001 Media Mail Motor Common Carrier Tariffs - Media Mail PS-102 473.2.2
 January 2001 Media Mail Copyright Material - Media Mail PS-109 173.3.2
 January 2001 Library Mail Scientific Instruments - Library Mail PS-112 483.2.4
 January 2001 Periodicals Nonsubscriber Copies - In-County Rates PS-122 707.7.9.3
 July 1997 Standard Mail Documentation to Support ECR Mailings Prepared in Walk Sequence using CDS PS-293 708.3.5
 October 1996 First-Class Mail Double Post Cards PS-005 201.1.2.8
 October 1996 Periodicals Requester Subscription with Premium Offers PS-009 707.6.4.2
 October 1996 Free Matter Free Matter for the Blind or Other Physically Handicapped Persons - Extra Services PS-013 703.5
 October 1996 Free Matter Materials Mailable as Free Matter for the Blind or Handicapped PS-014 703.5
 October 1996 Free Matter Unsealed Letters and Other Items Mailable as Free Matter for the Blind or Handicapped PS-015 703.5.3.1
 October 1996 Free Matter Cartons Used for the Conveyance of Free Matter for the Blind or Handicapped PS-016 703.5.2.1
 October 1996 Addressing Simplified Address - Governmental Bodies and Organizations PS-032 602.3.2
 October 1996 Periodicals Reader Service Cards - Periodicals PS-034 707.3.3.4
 October 1996 Free Matter Minimum Type Size - Free Matter for the Blind or Handicapped PS-046 703.5
 October 1996 Addressing Advertising on Detached Address Labels PS-049 602.4.2
 October 1996 Periodicals Filing Monthly Postage Statements - Periodicals  PS-063 707.17.5
 October 1996 Business Reply Mail Business Reply Mail Cards, Envelopes and Labels PS-086 507.9
 October 1996 Periodicals Advertisements Printed on Plastic Wrappers - Periodicals PS-104 707.3.3
 October 1996 Hazardous Materials Mailability of Live Animals PS-106 601.9.3
 October 1996 Free Matter Library Order Forms - Free Matter for the Blind or Handicapped PS-108 703.5
 October 1996 Periodicals Similar Newspapers or Other Publications - Periodicals PS-141 707.6
 October 1996 Periodicals Page Headings - Periodicals PS-143 707.4.13
 October 1996 Periodicals Pages and Advertising Content of Requester Copies PS-147 707.6.4.1
 October 1996 Periodicals Expired Subscriptions - Periodicals PS-153 707.7.6
 October 1996 Other Unauthorized Endorsements PS-178 507.1.5.3
 October 1996 Free Matter Transcribers - Free Matter for the Blind or Handicapped PS-194 703.5.2.1
 October 1996 Other Mail Addressed to Prisoners PS-206 507.1.4.1
 October 1996 Other Precanceled and Unprecanceled Stamps PS-225 604.1.2
 October 1996 Periodicals Questionnaires/Order Forms - Periodicals PS-239 707.3.3
 October 1996 Periodicals Advertising in Periodicals Issues PS-241 707.6
 October 1996 Periodicals Verification of Circulation PS-248 707.8
 October 1996 Periodicals Questionnaires/Reader's Profile - Periodicals PS-250 707.4.13
 October 1996 Periodicals Advertiser Index Page - Periodicals PS-251 707.4.13
 October 1996 Free Matter Unsealed Letters Sent by Blind or Other Handicapped Persons PS-254 703.5
 October 1996 Addressing Saturation Requirements for Detached Address Label Mailings PS-276 602.4.1.2
 October 1996 Free Matter Subscription Order Forms - Free Matter for the Blind PS-277 703.5
 October 1996 Periodicals Classroom Rate Publications PS-278 707.10.4.2
 October 1996 Periodicals Known Office of Publication Change Within Same Jurisdiction or Ownership Change PS-285 707.9.1.2
 May 1995 Other Torn Postage Stamps PS-281 604.1.3
 July 1993 First-Class Mail Computer Prepared Mortgage Payment Cards PS-031 233.2.2
 July 1993 Free Matter Forwarding of Mail Marked as Free Matter for the Blind or Handicapped PS-041 703.5
 July 1993 Other United States Postage Stamps PS-081 604.1.4
 July 1993 Free Matter Eligibility of Blind or Other Handicapped Persons PS-107 703.5
 July 1993 First-Class Mail Alumni Records - Computer Generated PS-154 233.2.3
 July 1993 First-Class Mail Interest Statements PS-210 233.2.3
 July 1993 First-Class Mail Identification Cards PS-227 233.2.3
 July 1993 First-Class Mail Birth Registration Notification Forms PS-235 233.2.3
 July 1993 Business Reply Mail Business Reply Mail PS-243 507.9.4.3
 July 1993 Express Mail Express Mail Reship Service PS-264 507.6.6
 July 1988 First-Class Mail Drivers' Licenses, Motor Vehicle Registrations, and Titles PS-160 233.2.3
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