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The Mailpiece Quality Control Program was designed for those who wish to enhance their knowledge of the requirements associated with mailpiece design. It is a self-paced, self-study training program covering the following topics:
• Classes of Mail
• Periodicals
• Processing Categories
• Addressing
• USPS Barcodes
• Automation Requirements
• Nonautomation Mailings
• Postage Payment Methods
• Reply and Return Mail
• Special Services

After completing the course, you have the option to complete a final exam (now available online) and become an ‘MQC Specialist’. MQC Specialists are recognized throughout the industry for their high level of proficiency in mailpiece design and addressing standards. You will receive a certificate and a lapel pin. This certification is valid for a two-year period. The MQC Specialists list is available in HTML or PDF. Listed below are the available options and links to the Self-Study Guide and the order form (everything you need to get started).

Option 1: The Administrator’s Guide is helpful for facilitating the course to a group of students. It is available for $5 each.

Option 2: The Student Guide can be downloaded from the Student Guide link below free of charge. However, hardcopy Student Guides are available for $20 each.

Option 3: The Resource Kit contains useful tools to assist you in completing the course. It includes:
• Postal Templates
• MQC Resource Guide

The MQC Resource Guide provides descriptions and online locations to the Quick Service Guides, DMM, Postal Bulletin, Memo to Mailers, MailPro, RIBBS and much more. The Resource Kit is available for $5.

Option 4: The Final Examination is available in hardcopy or on-line. The hardcopy includes the final examination only at a cost of $25. The on-line final examination includes the final examination only electronically at a cost of $12.

Self-Study Guide (PDF or HTML)

Self-Study Guide Order Form