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MDA Support Center |
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Introduction
The United States Postal Service® is excited to announce the launch of the MDA Support
Center, a new service for customers that provides nationwide expertise for mailpiece
design and artwork.
The MDA Support Center is a centralized agency that routes Mailpiece Design requests
from customers to Mailpiece Design Analysts (MDAs) who have specialized mailpiece
design expertise. It is the goal of the Support Center to directly connect Postal
customers with MDAs, so that customers can receive assistance in a timely, effective
manner.
Customers with Mailpiece Design requests may contact the MDA Support Center either by
dialing 855-593-6093, or by sending a request via
email to mda@usps.gov.
The MDA Support Center hours of operation are Monday through
Friday, between 7:00 am and 5:00 pm CST.
Mailpiece Design Analysts (MDA) are available to provide a variety of services to
postal customers for mailpiece design and review, including:
Reply Mail Evaluations
- Qualified Business Reply Mail™(QBRM)
- Business Reply Mail® (BRM)
- Courtesy Reply Mail™ (CRM)
- Permit Reply Mail™ (PRM)
- Meter Reply Mail (MRM)
Mailpiece Evaluation
- Automation Cards
- Automation Letters
- Automation Folded Self-Mailers
- Automation Booklets
- Automation Flats
- Automation CD
Intelligent Mail® Suite of Barcodes/Other Tests
- IM® Barcode
- IM® Container Placard & Barcode
- IM® Tray Label and Barcode
- Address Change Service® (ACS)
- IMb Tracing
- Delivery Confirmation Barcode Test
- MERLIN
- Parcel Barcode
- Planet Code®
- POSTNET ™ Barcode
- Reflectance
- Tap Test
- Thickness
Other Reviews and Services
- Basic & Full-Service Barcoding Questions
- Customized MarketMail™ (CMM)
- Flats Addressing
- Flats Deflection
- Magnets
- Mailability
- MERLIN 2nd Level Review
- Mobile Barcode
- Repositionable Notes
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