Quick Service Guide 602
Basic Standards for All Mailing Services
The delivery address specifies where the USPS is to deliver a mailpiece. The address must be legible and complete on the side of the mailpiece that bears the postage.
The placement of the address can determine mailability of the mailpiece and/or rate and eligibility.
See page two for proper placement of an address block on letter-size pieces.
Complete Addresses (602.1.4)
The address must include:
The address on automation rate mail must be sufficiently complete to enable matching the current USPS ZIP+4 File when using current CASS-certified address matching software (708.3.0). Standardized address elements are not required.
Return Address (602.1.5)
A return address tells the USPS where the sender wants the mail returned if it is undeliverable.
A return address is required on certain types of mail. Mail qualifying for Nonprofit Standard Mail rates must have the name and return address of the authorized nonprofit organization either on the outside of the mailpiece or in a prominent location on the material being mailed (inside the mailpiece) (703.1.5).
Alternative Addressing Formats (602.3.0)
Simplified addressing: simplified address format ("Postal Customer") is used when general distribution is requested to each customer on a rural route or highway contract route at any post office or to each boxholder at a post office without city carrier service. Government agencies may also use simplified addressing for official matter being sent to all stops on city carrier routes and post office boxholders at post offices with city carrier service.
Occupant addressing: mailer may use "Occupant" (instead of a recipient's name) with a complete delivery address on mail intended for selective distribution.
Exceptional addressing: indicates that mailpiece should be delivered to the current resident if addressee has moved. Exceptional addressing may not be used on certain types of mail.
The following guidelines for addressing a mailpiece are in USPS Publication 28, Postal Addressing Standards:
For the specific DMM standards applicable to this category of mail, consult the DMM sections referenced above and the general sections within each DMM module.
1. For MLOCR FASTforward users, the name of the recipient must appear in the OCR read area.
Dark shaded area indicates "free space" for nonaddress printing.
Light shaded area indicates preferred clear zone to enhance readability.