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IMM Issue 34 - International Mail Manual >
2 Conditions for Mailing > 290 Commercial Services > 297 International Customized Mail
International Customized Mail (ICM) service is an international business mail service that is available only pursuant to an ICM service agreement between the Postal Service and a mailer meeting the requirements in 292. The Postal Service provides ICM service on a mailer–specific basis pursuant to the terms and conditions stipulated in a particular ICM service agreement.
To qualify for ICM service, a mailer must tender all of its ICM mail to the Postal Service and must be capable, on an annualized basis, of either:
Each ICM service agreement must set forth the following:
Within 30 days of entering into an ICM service agreement, the Postal Service must publish the following information about the agreement in the Postal Bulletin: