December 28, 2010

IMb™ Services Update

As a result of Full Service ACS Fulfillment software changes made on Nov. 7, 2010, two potential issues were identified that affect Full Service jobs finalized in PostalOne!® since November 7.

The first issue impacts mailers who receive their Full Service ACS data via downloadable reports. A problem occurred in the association of Mail Owner information in PostalOne! which prevented Full Service ACS records from being accessible via the downloadable reports channel.

With the software update on Jan. 2, 2011, the Full Service ACS information will be recovered and made available for retrieval via the downloadable channel.

The second issue impacts Periodicals mailers. A problem occurred in a logic module that finalizes containers prior to transmission for processing. This caused the containers to appear as not having been finalized, which prevented the association of Full Service ACS records.

With the software update on Jan. 2, the Full Service ACS information will be recovered for the period Nov. 7 through Jan. 2 and provided via the normal fulfillment channel.

For other questions about this software update, please contact Michael Ohora at Michael.D.Ohora@usps.gov or (202) 268-8083