December 17, 2010

Letter to MTAC from MTAC Co-Chair

Dear MTACers:

We are delaying Full-Service eDoc postage corrections, which we had planned to deploy on January 2, 2011, to give mailers more time to use information from a new report to help correct errors in their electronic documentation.

The new publication — PostalOne!® Full-Service Error report — allows eDoc submitters to review the quality of submissions, identify jobs with errors, and calculate the correct postage. This report also allows the eDoc submitter to request reconciliation of identified errors. 

We encourage mailers to take advantage of the reconciliation process and use the feedback to correct Full-Service eDoc issues.

In addition, enhancements to the MicroStrategy Mail Data Quality reports provide detailed information on piece counts and postage amounts for pieces that are not compliant with Full-Service requirements.

Mailers have begun using these two reports — MicroStrategy Mail Data Quality and Full-Service Error — to assess the quality of their eDoc. We are continuing to work through the MTAC 137 group to address mailers’ concerns.

Please be sure to utilize the MicroStrategy Mail Data Quality reports and the PostalOne! Full-Service Error reports. Also, tell us about any issues you have with the PostalOne! help desk, 800-522-9085.

Best regards,

Steve Kearney
MTAC Co-Chair
U.S. Postal Service