USPS Homepage Skip Navigation USPS Home | Postal Explorer Home
  Go to HTML Version >
     
  CALCULATORS/TOOLS:
  Postage Prices:
    Domestic
      Retail
      Business
    International
      Retail
      Business
  APO/FPO/DPO
  Restrictions
  Conversion Calculator
  Country Max Limits and
  Price Groups
  Customs Forms Indicator
  Service Standards
  Zone Charts
     
  September 2014 Price Change Information
     
    Proposed Prices - Excel
Priority Mail
Updated 07/03/14
     
    Proposed Prices - csv
Priority Mail
Updated 07/03/14
     
    Final September 2014
Postage Statements
Updated 06/25/2014
     
    Postage Stmnt Updates
Updated 06/04/2014
     
  DMM Streamline
     
    DMM Cross Reference
     
  Address Quality
  Business Customer
  Gateway
  Business Mail 101
  CASS
  Federal Register Notices
  Locate a Post Office
  Mailpiece Design
  Merlin
  PAVE
  PCSC
  Postage Statements
  Postal Bulletins
  Postal Links
  RIBBS
  Standard Mail Eligibility
  Decision Tree & CSRs
  ZIP Code Lookup
     
  About Postal Explorer
  Contact Us
  Download Acrobat Reader

 

 

December 2
December 2, 2009

 

Streamlining Hard Copy Postage Statements, Effective March 2010

 

On Tuesday, November 17, we sent an Advisory about our new hard copy, effective March 15, 2010. The new process is part of the Postal Service’s efforts to speed and improve customer service by streamlining Business Mail Acceptance.

 

What Will Change and When?

Starting March 15, 2010, when a customer brings in a hard copy postage statement with a mailing to an acceptance site that is equipped with PostalOne!, the Postal Service™ will no longer fill out the USPS® section of the form nor round-stamp the document. To obtain a receipt, mailers are encouraged to visit the Business Customer Gateway to access PostalOne!®, the system of record.

 

Upon request, a customer may obtain a hard copy receipt of the postage statement or PS Form 3607, Weighing and Dispatch Certificate (currently used as a mailing transaction receipt), after acceptance and verification are completed.

 

What Will Not Change?

The verification and resolution process will not change; mailers will be notified of any issues, as they are today. Postal acceptance sites that are not on PostalOne! will continue to process hard copy postage statements as they do today, completing the USPS section of the form and round-stamping the statement.

 

For more information, you can access the document, Streamlining Hard Copy Postage Statement Processing.

 

Improve Your Business Mail Acceptance Experience and Save Time Today!

Regardless of how you submit your postage statements today or in the future—whether via hard copy or electronically—we want to bring to your attention the wealth of customer benefits available through the Business Customer Gateway.

 

These features are available today!

 

-  Submit postage statements online

-  Submit postage statements and electronic presort documentation server-to-server

-  View and retrieve copies of postage statements

-  Download and email postage statements to your mail owner customers

-  Manage permits

-  Track transactions and account balance

-  Receive notifications of fees paid/due

-  Manage mailing activities

 

For more information about the Business Customer Gateway and how to access it, visit ribbs.usps.gov. You’ll find “Business Customer Gateway” documents on the left navigation bar under Intelligent Mail® Services. The User Access to Electronic Mailing Information and Reports Guide, Volume 1, Appendix B, Access to Online Postage Statements, provides information on how to access the Business Customer Gateway and retrieve postage statements.

 

For questions regarding the Business Customer Gateway or accessing postage statements, contact the Help Desk at 800-522-9085 or at postalone@email.usps.gov

 

To reiterate, in March, we will continue to accept hard copy postage statements at PostalOne! sites. However, we will no longer fill out the USPS® section of the form nor round-stamp the document. We expect you will appreciate the time-saving benefits of this new process as well as take the opportunity to discover how the Business Customer Gateway and PostalOne! can help you make smarter business decisions.