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October 12

October 12, 2012

 

IMb™ Services Update

 

Full-Service Release - The planned Full-Service Release 11 deployments for PostalOne!®, eVS, FAST®, Program Registration, and SASP have been postponed. The PostalOne! Release 32.0 Production deployment originally scheduled for Sunday, October 14, 2012, is now planned for Sunday, October 28, 2012. The deployment to the Test Environment for Mailers (TEM) originally scheduled for Monday, October 15, 2012, is now planned for Monday, October 29, 2012.

 

Full-Service MicroStrategy® reports status update - The deployments were postponed due to technical issues currently impacting the Full-Service MicroStrategy® reporting environment, which we estimate will be resolved by Monday, October 15, 2012.

 

At that point, we will begin to update the reporting environment with the data that have accumulated since the outage began on October 4, 2012. We expect this catch-up processing to take approximately two weeks.

 

The MicroStrategy reports for eInduction, eMIR, Mail Data Quality, and Start-the-Clock will remain unavailable until Monday, October 15, 2012. After they become available on Monday, October 15, 2012, it will take approximately two weeks before the catch-up processing of the accumulated data is complete and available in the reports.

 

The Mail Preparation Quality reports (address quality, mail acceptance verification, mail exception bulletin board, mail quality, and trend analysis) were not impacted by this issue and are up to date and available to mailers.

 

We will continue to provide updates on the timeline if any changes or issues arise.