July 20, 2012

Modern Service Standards Maps

Service Standards maps and data files containing originating, destinating, and destination entry data files have been added to the Modern Service Standards page on RIBBS^® at https://ribbs.usps.gov/index.cfm?page=modernservice. The maps reflect service standards for market dominant (Mailing Services) products that are effective as of July 1, 2012.

A Service Standard represents the level of service that the USPS strives to provide to customers. These standards are one of the primary operational goals and provide benchmarks against which we measure service performance success.