May 21, 2010

Intelligent Mail Services Update

PostalOne! and FAST Outages: PostalOne!® Release 24.1.0 and FAST® Release 14.2.0 will deploy to the production environment on Sunday, May 23, 2010. The PostalOne! production system will be unavailable from 1:00 a.m. through 8:00 a.m. CDT. The FAST production system will be unavailable from 4:00 am through 8:00 am CDT.  FAST WebServices messages will not be able to be processed during the PostalOne! outage.

PostalOne! Release 24.1.0 and FAST Release 14.2.0 will deploy to the Test Environment for Mailers (TEM) on Monday, May 24, 2010. The PostalOne! TEM system will not be available from 5:00 am through noon CDT. The FAST TEM system will be unavailable from 8:00 am through noon CDT.

UPDATED PostalOne! 24.1.0 Release Notes are available in the Updated Release Notes on RIBBS>Intelligent Mail Services>Latest News.  As a reminder, this release requires that mailers download a new Mail.dat client application. The latest Mail.dat client application will be available for download after the release from the Electronic Data Exchange page, accessible from the Business Customer Gateway.

UPDATED FAST^® 14.2.0 Release Notes are available in the Updated FAST Release Notes on RIBBS>Site Index A-Z>FAST/Surface Visibility>Important Links.

Business Customer Gateway Outage:  There will be an outage of the Business Customer Gateway on Sunday, May 30, 2010 from 4:00 a.m. to 8 a.m. CDT, during the normal maintenance window. 

Mailers who utilize the Transportation Management System (TMS) will still be able to assign mail to flights.

Outbound WebServices messages originating with the USPS will be queued. Mailers will be unable to submit inbound messages to USPS. 

Assistance:  If you have any questions or problems accessing the Business Customer Gateway, your accounts, or submitting electronic documentation, please call the PostalOne! Help Desk at 800-522-9085. The PostalOne! Help Desk is accessible from Canada at no charge.