April 13, 2012

IMb™ Services Update

Business Customer Gateway Outage — The Business Customer Gateway production environment will be unavailable on Sunday, April 15, 2012, from 3 a.m. to 5 a.m. CDT. During this time, all USPS^® services accessed through the Business Customer Gateway, including PostalOne! ^®, FAST^®, Mailer ID, and Program Registration, will be unavailable.

PostalOne!^® Microstrategy Maintenance Outage — The PostalOne!^® Microstrategy reporting environment will be unavailable from 8 p.m. Saturday, April 14, 2012, until Sunday, 8 a.m. CDT April 15, 2012 for a major database upgrade. During this time, internal users will not be able to access Verification and Performance Reports and external users will not be able to access Mail Quality Reports. Report updates will process after the upgrade — internal reports will be current by 1 p.m. CDT Sunday, April 15, 2012, and Mail Quality Reports will be current by 8 a.m. CDT, Monday, April 16, 2012.

PostalOne! Maintenance Outage — from 4 a.m. to 8 a.m. CDT on Sunday, April 15, 2012, and Sunday, April 22, 2012, to prepare for a major database technology upgrade. On April 15, 2012, patch Release 30.0.1 will be deployed to correct known issues. Mail.dat^® client software will be available for optional download.

PostalOne! Major Upgrade Outage — The major database technology upgrade will be completed during an extended maintenance window from 6 p.m. CDT Saturday, April 28, 2012, through 6 p.m. CDT Sunday, April 29, 2012.  

During this outage, PostalOne! and Mail.XML^® will be unavailable, including FAST and eDOC Web Services.

If the April 28-29 upgrade has to be rescheduled, it will occur on the weekend of Saturday, May 5, 2012, through Sunday, May 6, 2012.

FAST Deployment - Release 20.1 — FAST Release 20.1 will be deployed to the Production environment on Sunday, April 15, 2012, between 3 a.m. and 8 a.m. CDT. The FAST Online Application and Web Services messaging will not be available during this time. All FAST Web Services messages received during the deployment will be queued and processed after it is completed. Direct questions or requests for additional information to the FAST Help Desk by email FAST@usps.gov or phone 1-877-569-6614.