April 5, 2012

IMb™ Services Update

Business Customer Gateway Outage  —  The Business Customer Gateway production environment will be unavailable on Sunday, April 15, 2012, from 3 a.m. to 5 a.m. CDT. During this time, all USPS services accessed through the Business Customer Gateway, including PostalOne! ^®, FAST^®, Mailer ID, and Program Registration, will be unavailable.

PostalOne! Microstrategy Maintenance Outage  — The PostalOne! Microstrategy reporting environment will be unavailable from Saturday, April 14, 2012, 8 p.m. until Sunday, April 15, 2012, 8 a.m. CDT for a major database upgrade.  During this time internal users will not be able to access Verification and Performance Reports for Business Mail Acceptance and external users will not be able to access the Mail Quality Reports.  Report updates will be processed after the upgrade is completed, internal reports will be current by 1 p.m. CDT, Sunday, April 15, 2012, and Mail Quality Reports will be current by 8 a.m. CDT, Monday, April 16, 2012.

PostalOne! Maintenance Outage  — from 4 a.m. to 8 a.m. CDT on Sunday, April 15, 2012, and Sunday, April 22, 2012, as the database is prepared for a major technology upgrade.  During the April 15, 2012, outage, Release 30.0.1 will be deployed to correct known issues.  During both outages, PostalOne! and Mail.XML will be unavailable, including FAST and eDOC web services.

The major upgrade will be completed during an extended maintenance window from Saturday, April 28, 2012, through Sunday, April 29, 2012. The exact times will be communicated by April 13, 2012.