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March 14, 2014

March 14, 2014


IMb™ Services Update


Migrating to Full-Service Webinar Series


The Postal Service encourages mailers to migrate to the use of Full-Service Intelligent Mail® when mailing First-Class Mail® postcards, letters, and flats, Standard Mail® letters and flats, Periodicals letters and flats and Bound Printed Matter flats


Full-Service provides customers with:

  • An additional per piece discount on every Full-Service mailpiece
  • Address correction information at no additional cost for Full-Service mailpieces, providing Change of Address (COA) information and Nixie (undeliverable-as-addressed) information.
  • The ability to track service performance through reports and scan information.
  • Container, tray and mailpiece visibility.
  • Annual permit fees waived when 90 percent or more of cumulative annual mailings consist of Full-Service mail.
  • The opportunity to use the same permit at any location via our Mail Anywhere program.


We have scheduled a series of webinars to assist mailers in transitioning to Full-Service Intelligent Mail. The webinars are designed to walk you through the process and help you get the most out of using Full-Service. We encourage mailers to attend all remaining sessions in the series. Log on links for the following courses are available on RIBBS under Intelligent Mail Services/Education at


The Business Customer Gateway – Thursday, March 20, 3:30 p.m. EDT

Full-Service Feedback – Thursday, March 27, 3:30 p.m. EDT


Full-Service Intelligent Mail Open Line Call


A Full-Service Intelligent Mail “Open Line” is scheduled for the first Wednesday of every month from 2 p.m. to 3 p.m. Eastern Time. USPS® representatives will be online to answer any questions related to Full-Service Intelligent Mail. To join the call, click on the link no more than 15 minutes before the start of the call.


Log On:

Audio: (855) 860-7461

Conference ID: 747 493 349